A year in review
Reports from Keystone Tasmania
The Keystone Tasmania Annual Report 2020–2021 is a report to the Minister for Education and Training, the Honourable Sarah Courtney MP, required under Section 40 of the Building and Construction Industry Training Fund Act 1990.
This is a report on the operations of Keystone Tasmania during the period 1 July 2020 to 30 June 2021, and includes the audited financial statements and other information required under Section 40(2) of the Building and Construction Industry Training Fund Act 1990.
All financial information presented in this report is consistent with the audited financial report for Keystone Tasmania.
Queries in relation to this report should be addressed to:
The Chief Executive Officer
GPO Box 312
Hobart TAS 7001
I was honoured to be appointed to Chair the Tasmanian Building and Construction Industry Training Board on 1 October 2020. My transition to the role comes at a time of significant strategic change for the organisation, based on the strong forward-looking agenda set in place by former Chair Tracy Matthews, CEO Karin Mathison and the TBCITB Board. Tracy stepped down as Chair after six years in the role, leaving the organisation in a strong strategic and financial position through her guidance and focus on continuous improvement in organisational governance. On behalf of the Board and the portfolio Ministers she served during her term, I thank Tracy for her excellent service. Ms Elizabeth Hepburn resigned from the Board in February 2021 and we wish her well in her future endeavours.
For many reasons, outlined in more detail in this report, 2020/21 was a watershed year for our organisation.
The rapid response by the management team to the emerging COVID-19 situation, including a seamless transition to remote operations and new safe work protocols, minimised the potential disruption to our operations.
After 30 years in operation, through a strategic decision to reposition our brand as a significant lynchpin in workforce and skills development in the Building and Construction sector, the TBCITB became Keystone Tasmania in late 2020.
On behalf of the organisation, our CEO made a strong contribution to the Premier’s Building and Construction COVID-19 Roundtable in July 2020. The Building and Construction Industry Workforce Action Plan launched in March 2021 is the culmination of the collaborative industry effort in response to issues raised at the roundtable. We are indebted to the staff of Skills Tasmania and Keystone Tasmania who led the development process and to all members of our industry, and industry associations, who provided their input and insights. The Action Plan sets a strong agenda for collaborative effort across the Building and Construction sector, to ensure we emerge from COVID-19 as strong and resilient contributor towards Tasmania’s future economic growth and prosperity.
Keystone has a number of key responsibilities in the Action Plan including development of an industry marketing campaign to promote building and construction opportunities to the Tasmanian community; broadening sector engagement and access for schools towards building and construction sector career paths; and creating more opportunities, through work experience and work placement, for school aged learners, job seekers, job shifters, women and migrants.
As part of our collaborative effort with industry associations, Keystone has led the development of an exciting new concept for promotion of the Building and Construction sector to prospective employees. Preparation for the launch of the Be Part of Building Something Big campaign later in 2021 has been a significant effort by the Keystone team and our creative partners The20 – I believe the final product will set a new benchmark for other industries to follow.
The Building and Construction work pipeline in Tasmania is stronger than at any time in our history. To ensure we have a much better understanding of the future skills demand and the associated workforce development and training challenges, Keystone has underwritten the development of SOFIA, a sophisticated demand and supply model for the Building and Construction sector. We thank our industry association partners for embracing the need for this work and for their efforts in testing the initial working model prior to public release.
During the financial year our efforts have been supported by strongly engaged and collaborative board members, and a dynamic and capable CEO, Dr Karin Mathison and her small but committed team. Keystone Tasmania has appreciated the strong support provided by our portfolio minsters, the Honourable Deputy Premier, Jeremy Rockcliff, and following the 2021 state election, the Honourable Sarah Courtney, Minister for Education, Skills, Training and Workforce Growth.
I have pleasure in presenting the first Keystone Tasmania Annual Report.
Mr Norm McIlfatrick
2021 has been a year of renewal and refocus.
In November 2020 we proudly launched the rebranded Tasmanian Building and Construction Industry Training Board (TBCITB) as Keystone Tasmania, the culmination of a process of intensive stakeholder feedback, board reflection and strategic planning.
Resoundingly, we heard from government, industry and stakeholder organisations that it was time for us to refresh our external image and contemporise our communications.
As the TBCITB, we administered a training levy for almost thirty years. But we are more than an administrator.
We are the go-to organisation for facilitating building and construction industry workforce development in Tasmania.
Our new name and brand identity reflect Keystone Tasmania’s commitment to successfully bring together industry leaders, government, educators, funding bodies and the current and future workforce.
Much like the role a physical keystone plays in strengthening a built structure, Keystone Tasmania will play a critical role in supporting, strengthening, and driving quality workforce development and training in the building and construction industry.
The single most important piece of work that the Board completed this year was undoubtedly our review of stakeholder relationships. Understanding what industry knows of us, what each stakeholder needs from us, the communication and the level of engagement that works for each, are things we sought to clarify.
We listened. And we responded.
We have now very clearly articulated the value Keystone offers to industry.
We have prioritised transparency, professionalism, action and leadership in our approach to executing our obligations under the Building and Construction Industry Training Fund Act 1990.
We focused our strategic activity this year on establishing ourselves as the go-to organisation for facilitating building and construction industry workforce development in Tasmania.
That position is consistent with the requirements of the Building and Construction Industry Training Fund Act 1990, consistent with the feedback from industry stakeholders, government and training organisations, and it’s absolutely where we need to be in order to effectively support and provide confidence to the Tasmanian construction industry.
In 2021 we completed an organisational restructure to better align our resourcing with our Strategic Plan. Two of our new staff are located in Launceston, the first time we have recruited outside Hobart and we’re excited to be expanding our presence state-wide. This is a significant commitment to change, and really emphasises that our board is prepared to resource the strategic plan to ensure its success.
We commenced the process of redesigning our website and online applications and claims system to reduce administrative burden, facilitate better record-keeping, and promote training and workforce development activity more broadly across industry. That process is well underway and will be completed in 2022.
Stakeholder feedback also highlighted strong perceptions that our funding approach had not kept pace with the needs of industry over time, our contribution in key strategic areas had been inadequate, and our processes and systems were overly complex and lacked transparency.
Our board responded with a review of our systems, processes and overall approach to project funding and training subsidy. Led by the Keystone Board, consultation with businesses, industry associations and state government continued through early 2021 to enable us to develop an improved funding model. This is a significant activity for Keystone, and the first time in thirty years that we have reconsidered our approach to funding in order to prioritise quality outcomes and long-term impact. The impact of that new model will be the provision of more funding, more transparently and more simply, to all of industry.
A significant aspect of the support we provide – and will continue to provide – is funding subsidy for formal training. We have invested resources in articulating a clear picture of who is offering what training and to whom in the industry, mapped against industry feedback forums and a variety of other sources where training needs have been clearly identified. This year we commenced work on that mapping exercise and can now share information, support existing training providers to extend their offerings, and invite new providers into the sector if required. This has been an important exercise for Keystone to ensure we target our funding and other activity appropriately.
This year we also forged new relationships with TasTAFE, Infrastructure Tasmania, Skills Tasmania and training providers. We have responded to contemporary data with targeted calls for workforce development projects and course delivery, and new strategic partnerships around workforce development and planning. I am confident we have laid the foundations for a more coordinated and impactful approach to industry capacity-building.
Despite the challenges of COVID-19, we were also able to deliver on our operational targets this year. Our staff worked tirelessly to maintain our core business throughout 2020/21, and in some months processed record numbers of applications and claims as well as managing all the administration associated with our COVID-19 support initiatives. It is a remarkable achievement and I extend my heartfelt thanks to a wonderful team.
I also thank our industry leaders, businesses and government for articulating an exciting vision for building and construction, demanding high standards of accountability and professionalism, and supporting a sometimes challenging agenda of change. Led by the Keystone Tasmania board, our team has move forward at pace, making a positive impact on the capacity and confidence of the Tasmanian building and construction industry.
I look forward to reporting our continued activity and success next year.
Dr Karin Mathison
Chief Executive Officer
Levy Collected – by industry sector
*Note: Levy is payable on State and privately-funded civil projects only.