Annual Report 2020-2021

We are the go-to organisation for facilitating building and construction industry workforce development in Tasmania


Keystone Tasmania (the Tasmanian Building and Construction Industry Training Board) was established in 1990 to promote a safe, skilled and sustainable workforce in the Tasmanian building and construction industry.


Keystone Tasmania is an independent state-wide organisation. Our work is funded by a levy on building and construction projects over the value of $20,000. A Board of Directors with broad industry and education experience administers the allocation of funds to workforce development projects and via training subsidy across all sectors of the industry.


‘Keystone Tasmania’ was officially launched as the rebranded Tasmanian Building and Construction Industry Training Board (TBCITB) in November 2020.

Training Courses Facilitated
Contact Hours of Training

Direct applications for funding for training from eligible companies reached more than $3.4 million

Our values

We are human

We see the people who make up this industry. We connect with them, understand their situation, and appreciate their needs. We exist to serve our industry and we value our relationships. We listen, we learn and we respond.

We are Objective

We are impartial. We respect and value all sectors of our industry. We strive to be relevant to all stakeholders, regardless of size. We are deeply committed to principles of equity and transparency.

We are Quality

We are prepared to work for the future of our industry. Innovation drives us as much as it drives our industry. Our strategy will be grounded in evidence and sensitive to experience. We will measure our success by evaluating the capacity and sustainability of the Tasmanian building and construction industry.

industry & government partnerships


Focus on strategic relationship with TasTAFE, to ensure building and construction industry workforce development needs are met and VET education promoted effectively.

MoU with Infrastructure Tasmania

Establishment of a Memorandum of Understanding with Infrastructure Tasmania setting out the framework for a collaborative partnership to promote effective strategic engagement, information sharing and workforce planning activities for major infrastructure projects in Tasmania.

Building the workforce to build tasmania

Signatory to the ‘Building the Workforce to Build Tasmania’ Memorandum of Understanding with industry associations and the State Government.


Membership participation in the Australian Forum of Construction Industry Training Funds (AFCITF) with a renewed focus on information-sharing and collaboration.

A year in review

Reports from Keystone Tasmania

The Keystone Tasmania Annual Report 2020–2021 is a report to the Minister for Education and Training, the Honourable Sarah Courtney MP, required under Section 40 of the Building and Construction Industry Training Fund Act 1990.


This is a report on the operations of Keystone Tasmania during the period 1 July 2020 to 30 June 2021, and includes the audited financial statements and other information required under Section 40(2) of the Building and Construction Industry Training Fund Act 1990.


All financial information presented in this report is consistent with the audited financial report for Keystone Tasmania.


Queries in relation to this report should be addressed to:


The Chief Executive Officer

Keystone Tasmania
GPO Box 312
Hobart TAS 7001



I was honoured to be appointed to Chair the Tasmanian Building and Construction Industry Training Board on 1 October 2020. My transition to the role comes at a time of significant strategic change for the organisation, based on the strong forward-looking agenda set in place by former Chair Tracy Matthews, CEO Karin Mathison and the TBCITB Board. Tracy stepped down as Chair after six years in the role, leaving the organisation in a strong strategic and financial position through her guidance and focus on continuous improvement in organisational governance. On behalf of the Board and the portfolio Ministers she served during her term, I thank Tracy for her excellent service. Ms Elizabeth Hepburn resigned from the Board in February 2021 and we wish her well in her future endeavours.


For many reasons, outlined in more detail in this report, 2020/21 was a watershed year for our organisation.

The rapid response by the management team to the emerging COVID-19 situation, including a seamless transition to remote operations and new safe work protocols, minimised the potential disruption to our operations.

After 30 years in operation, through a strategic decision to reposition our brand as a significant lynchpin in workforce and skills development in the Building and Construction sector, the TBCITB became Keystone Tasmania in late 2020.


On behalf of the organisation, our CEO made a strong contribution to the Premier’s Building and Construction COVID-19 Roundtable in July 2020. The Building and Construction Industry Workforce Action Plan launched in March 2021 is the culmination of the collaborative industry effort in response to issues raised at the roundtable. We are indebted to the staff of Skills Tasmania and Keystone Tasmania who led the development process and to all members of our industry, and industry associations, who provided their input and insights. The Action Plan sets a strong agenda for collaborative effort across the Building and Construction sector, to ensure we emerge from COVID-19 as strong and resilient contributor towards Tasmania’s future economic growth and prosperity.

Keystone has a number of key responsibilities in the Action Plan including development of an industry marketing campaign to promote building and construction opportunities to the Tasmanian community; broadening sector engagement and access for schools towards building and construction sector career paths; and creating more opportunities, through work experience and work placement, for school aged learners, job seekers, job shifters, women and migrants.


As part of our collaborative effort with industry associations, Keystone has led the development of an exciting new concept for promotion of the Building and Construction sector to prospective employees. Preparation for the launch of the Be Part of Building Something Big campaign later in 2021 has been a significant effort by the Keystone team and our creative partners The20 – I believe the final product will set a new benchmark for other industries to follow.


The Building and Construction work pipeline in Tasmania is stronger than at any time in our history. To ensure we have a much better understanding of the future skills demand and the associated workforce development and training challenges, Keystone has underwritten the development of SOFIA, a sophisticated demand and supply model for the Building and Construction sector. We thank our industry association partners for embracing the need for this work and for their efforts in testing the initial working model prior to public release.


During the financial year our efforts have been supported by strongly engaged and collaborative board members, and a dynamic and capable CEO, Dr Karin Mathison and her small but committed team.  Keystone Tasmania has appreciated the strong support provided by our portfolio minsters, the Honourable Deputy Premier, Jeremy Rockcliff, and following the 2021 state election, the Honourable Sarah Courtney, Minister for Education, Skills, Training and Workforce Growth.


I have pleasure in presenting the first Keystone Tasmania Annual Report.

Mr Norm McIlfatrick


2021 has been a year of renewal and refocus.


In November 2020 we proudly launched the rebranded Tasmanian Building and Construction Industry Training Board (TBCITB) as Keystone Tasmania, the culmination of a process of intensive stakeholder feedback, board reflection and strategic planning.


Resoundingly, we heard from government, industry and stakeholder organisations that it was time for us to refresh our external image and contemporise our communications.


As the TBCITB, we administered a training levy for almost thirty years. But we are more than an administrator.


We are the go-to organisation for facilitating building and construction industry workforce development in Tasmania.


Our new name and brand identity reflect Keystone Tasmania’s commitment to successfully bring together industry leaders, government, educators, funding bodies and the current and future workforce.


Much like the role a physical keystone plays in strengthening a built structure, Keystone Tasmania will play a critical role in supporting, strengthening, and driving quality workforce development and training in the building and construction industry.


The single most important piece of work that the Board completed this year was undoubtedly our review of stakeholder relationships. Understanding what industry knows of us, what each stakeholder needs from us, the communication and the level of engagement that works for each, are things we sought to clarify.


We listened. And we responded.


We have now very clearly articulated the value Keystone offers to industry.


We have prioritised transparency, professionalism, action and leadership in our approach to executing our obligations under the Building and Construction Industry Training Fund Act 1990.


We focused our strategic activity this year on establishing ourselves as the go-to organisation for facilitating building and construction industry workforce development in Tasmania.


That position is consistent with the requirements of the Building and Construction Industry Training Fund Act 1990, consistent with the feedback from industry stakeholders, government and training organisations, and it’s absolutely where we need to be in order to effectively support and provide confidence to the Tasmanian construction industry.


In 2021 we completed an organisational restructure to better align our resourcing with our Strategic Plan. Two of our new staff are located in Launceston, the first time we have recruited outside Hobart and we’re excited to be expanding our presence state-wide. This is a significant commitment to change, and really emphasises that our board is prepared to resource the strategic plan to ensure its success.


We commenced the process of redesigning our website and online applications and claims system to reduce administrative burden, facilitate better record-keeping, and promote training and workforce development activity more broadly across industry. That process is well underway and will be completed in 2022.


Stakeholder feedback also highlighted strong perceptions that our funding approach had not kept pace with the needs of industry over time, our contribution in key strategic areas had been inadequate, and our processes and systems were overly complex and lacked transparency.


Our board responded with a review of our systems, processes and overall approach to project funding and training subsidy. Led by the Keystone Board, consultation with businesses, industry associations and state government continued through early 2021 to enable us to develop an improved funding model. This is a significant activity for Keystone, and the first time in thirty years that we have reconsidered our approach to funding in order to prioritise quality outcomes and long-term impact. The impact of that new model will be the provision of more funding, more transparently and more simply, to all of industry.


A significant aspect of the support we provide – and will continue to provide – is funding subsidy for formal training. We have invested resources in articulating a clear picture of who is offering what training and to whom in the industry, mapped against industry feedback forums and a variety of other sources where training needs have been clearly identified. This year we commenced work on that mapping exercise and can now share information, support existing training providers to extend their offerings, and invite new providers into the sector if required. This has been an important exercise for Keystone to ensure we target our funding and other activity appropriately.


This year we also forged new relationships with TasTAFE, Infrastructure Tasmania, Skills Tasmania and training providers. We have responded to contemporary data with targeted calls for workforce development projects and course delivery, and new strategic partnerships around workforce development and planning. I am confident we have laid the foundations for a more coordinated and impactful approach to industry capacity-building.


Despite the challenges of COVID-19, we were also able to deliver on our operational targets this year. Our staff worked tirelessly to maintain our core business throughout 2020/21, and in some months processed record numbers of applications and claims as well as managing all the administration associated with our COVID-19 support initiatives. It is a remarkable achievement and I extend my heartfelt thanks to a wonderful team.


I also thank our industry leaders, businesses and government for articulating an exciting vision for building and construction, demanding high standards of accountability and professionalism, and supporting a sometimes challenging agenda of change. Led by the Keystone Tasmania board, our team has move forward at pace, making a positive impact on the capacity and confidence of the Tasmanian building and construction industry.


I look forward to reporting our continued activity and success next year.

Dr Karin Mathison

Chief Executive Officer


Levy Collected – by industry sector



*Note: Levy is payable on State and privately-funded civil projects only.


For the year ended 30 June 2021

Click HERE to view the Financial Statements.

Public Meeting and rebranding

In accordance with Section 8A of the Act, the Board convened a public meeting in Hobart in November 2020 for interested members of the building and construction industry to consider issues that relate to the development of skills within the industry and to provide advice on those issues to the Board.

The purpose of the Public Meeting was to consult with the public and industry through a structured, workshop style meeting to:

  • consider issues that relate to the development of skills within the building and construction industry;
  • discuss the process for the provision of advice to the Tasmanian Government on strategic industry training priorities; and
  • provide advice on those issues to the Board.

A total of 61 people attended the Public Meeting from a variety of stakeholder groups including TAFE, Employer Associations, Employee Associations, Registered Training Organisations, along with Board Members and staff of Keystone Tasmania.


At the meeting, Keystone Tasmania was officially launched as the rebranded Tasmanian Building and Construction Industry Training Board (TBCITB).

Keystone Board

The Board is the principal adviser to the Minister on all matters relating to workforce development in the building and construction industry and, in particular, is to advise the Minister in relation to skill requirements for the building and construction industry and the training arrangements to meet those requirements.

The Board has the following functions:

  • To promote training, and training pathways, in the building and construction industry.
  • To promote the Board, and its aims and activities, to the building and construction industry.
  • To liaise with appropriate training organisations and other bodies.
  • To advise on, and provide input into, the development of training, and training pathways, within the building and construction industry.
  • To review and evaluate existing training, and training pathways, within the building and construction industry.
  • To promote equality of access to training, and training pathways, within the building and construction industry.
  • To promote productivity, career opportunities and work safety within the building and construction industry through training and workforce development planning and pathways.
  • To facilitate access to employer-provided training in the building and construction industry.
  • To facilitate the equitable distribution, amongst employers in the building and construction industry, of resources relating to employment-related training.
  • To facilitate the training of builders to improve skills and knowledge within the building and construction industry.

In accordance with S.5 of the Building and Construction Industry Training Fund Act 1990, the Minister appointed the following members:

  • Mr Norm McIlfatrick (Chairperson) – term commenced 1st October 2020
  • Ms Tracy Matthews (Chairperson) – term expired 30th September 2020
  • Ms Vonette Mead (Deputy Chairperson)
  • Mr Ted Bell  
  • Mr Ian Johnston
  • Ms Naomi Walsh
  • Mr Michael Rogers
  • Mr Ben Wilson
  • Mrs Traycee Di Virgilio
  • Ms Elizabeth Hepburn – resigned 16th Feb 2021

The Board met six times this year and held its annual general meeting on 28 September 2020. Disclosure of interests and other provisions as outlined in the Act were met. 

Board Attendance

Mr Norm McIlfatrick: 4/6
Ms Tracy Matthews: 2/6
Ms Vonette Mead: 6/6
Mr Ted Bell: 5/6
Mr Ian Johnston: 6/6
Ms Naomi Walsh: 6/6
Mr Michael Rogers: 6/6
Mr Ben Wilson: 6/6
Mrs Traycee Di Virgilio: 6/6
Ms Elizabeth Hepburn: 0/6

introducing sofia

Our ability to articulate and measure the impact of Keystone's work lies in our understanding of the economic and social context within which our industry is operating.

One significant challenge is to accurately predict demand for labour in the Tasmanian building and construction industry, and in response develop strategies that are appropriately directed and timed.

In 2020 the Board engaged Deloitte Access Economics to develop a comprehensive Labour Market Analysis and accompanying modelling.

Stage one of this project mapped the pipeline of building and construction activity in Tasmania against current labour market capacity, as well as forecasting future needs in residential, commercial, and civil sectors and across key trades.

What is SOFIA?

The Tasmanian building and construction industry is one of our state’s most important employers – but how much do we know about the labour market and our capacity to meet demand?

To respond strategically to the challenges and opportunities presented by the current strong pipeline of building and construction work, we need a comprehensive analysis of the labour market.

We need a shared perspective on the data, and some common understandings of the demand and supply issues across all sectors of the industry.

SOFIA, a new industry labour market analysis tool we’ve developed through Deloitte Access Economics, is here to help.

Bringing together data from the Australian Bureau of Statistics, the Tasmanian government, industry associations and businesses directly, SOFIA provides valuable information about upcoming projects, labour market implications and occupation outlooks.

Using SOFIA, we can:

  • Present a contemporary picture of infrastructure and construction activity, and the projected pipeline, in Tasmania;
  • Forecast labour market demands in key trades, and across each sector and region;
  • Add depth to our understanding of likely peaks and troughs in the local labour market.
  • Facilitate evidence-based decision-making and advocacy by, and for, industry; and
  • Provide accessible, reliable contemporary labour market data and forecasting in a central online location.

Stage one

Stage One of this project provides contemporary labour market ‘demand’ data across all sectors of the industry. Stage Two will map relevant ‘supply’ data such as training and development capacity, and potential capacity shortfalls.

Thanks to SOFIA, we’ll be able to make more informed decisions with greater confidence, based on facts and focused on the future.

We’re excited to share this powerful new tool with you, and encourage you to find out how she can help your project and our industry plan for the future.

To access SOFIA, please click HERE to accept the terms and conditions of use, and the link will be emailed to you.

Our industry partners

Keystone Tasmania acknowledges the support of the following industry associations:

major project funding 2020-2021

Build Up Tassie
Centacare Evolve Housing $75,000
Read more

This project supports young people from the Bridgewater, Derwent Valley and Glenorchy Local Government Areas through pre-apprenticeship training in building and construction, life skills coaching, and industry work experience.

This first intake commenced their learning in July 2020 and were given experience of ‘real life’ building work by working on construction of nine new social housing units at New Norfolk.

In December 2020, six of the young people were selected and signed up as new apprentices with St Joseph’s Affordable Homes’ building and construction social enterprise.

The new apprentices include one woman and several young people from diverse backgrounds, and the apprenticeships include carpentry, plumbing, bricklaying and painting.

Migrant Resource Centre
MY Building Diversity
Read more

$16,805.45 (2020/2021 spend) Total project $33,610.90 (excl GST)


The MY Building Diversity project surveyed barriers to employment for multicultural youth in building and construction by interviewing employers, multicultural youth and apprenticeship providers.

MRC then designed and delivered a program to give potential apprentices the skills, tickets and support to overcome identified barriers to employment.

The project will conclude in August 2021, but has already demonstrated success. There have been employment outcomes for six of the participants (four apprenticeships, two labouring jobs) and the 15 employers who participated have developed stronger cultural awareness.

Launceston Apprenticeship Pipeline Project -Stage 2
Read more

The LAPP2 project built on the success of LAPP1 by supporting job seekers in Launceston to gain apprenticeships.

Twenty-one diverse jobseekers were supported into apprenticeships through LAPP2 this year, including women and mature-aged candidates.

The project provided support that allowed participation of candidates with health challenges, caring responsibilities, and some with English as an additional language to access apprenticeships.

A key component of the LAPP2 project has been future payments to employers to support LAPP2 Apprentices. Keystone has made provision to make these payments as candidates progress through their apprenticeship.

The payments have allowed for additional support by employers and will increase the likelihood that LAPP2 apprentices will complete their training and achieve successful trades careers in in the B&C sector.

North West Building Futures
Read more

The NW Building Futures programme is concerned with growing the supply of building and construction trade apprentices over a 3 year period to support small to medium size enterprises in the North-West to meet demand by establishing a clear Industry pathway which provides and supports a work ready cohort of apprentices to the industry.   

During 2020-2021, the North-West Tasmania Building Futures Program signed up an additional 27 entry-level apprentices, the 13 apprentices from the 2020 intake continued their training and four of the NW Building Future school-based apprentices moved into full-time apprenticeships.

Training funded by Keystone Tasmania 2020-21


Contact Hours



735 courses for 2,602 participants totalling 58,894 contact hours

Funding facilitated training on existing work practices as well as new standards, regulations, technologies and products.


941 courses for 4,986 participants totalling 37,396 contact hours

Funding facilitated safety training for employers, employees and self-employed contractors in a continuing drive to develop a safety culture in the building and construction industry.


91 courses for 945 participants totalling 9182 contact hours

Funding facilitated improvements to industry’s capacity to respond to market opportunities and develop skills required for quality, reliable and cost effective business operations.


362 courses for 1004 participants totalling 237,569 contact hours

Funding facilitated Certificate IV,  Diploma and selected bachelor degrees to improve qualifications and skills of industry entrants and members.


16 courses for 59 participants totalling 2806 contact hours

Funding facilitated the use of information technologies and investment in a range of
industry innovation training to meet business needs. Training was also aimed at preparing industry for new developments that could change business practices in future.

participation in training funded by Keystone

Number of Participants

Number of Courses

Number of Contact Hours

2021-2022 Training plan and funding forecasts

Keystone Tasmania Training Plan 

2021 – 2022

In its Training Plan for 2021-22, Keystone Tasmania has allocated $5,720,000 for the training and workforce development of some 12,000 eligible industry members.

Executive Summary

In its Training Plan for 2021-22, Keystone Tasmania has allocated $5,720,000 for the training and workforce development of some 12,000 eligible industry members.

The Training Plan allocation for 2021-22 includes:

  • Pathways into Construction – initiatives to promote sustainable building and construction industry employment pathways for students and jobseekers of $780,000
  • Accredited training subsidies of $3,300,000
  • Capacity-building training course development funding of $500,000 to ensure training adequately addresses identified skills gaps
  • Industry-wide initiatives that promote diversity, innovation and advancement in all areas, including a significant awareness and recruitment campaign ‘Be Part of Building Something Big’ - $785,000
  • Strengthen Keystone’s capacity to achieve our key functions with excellence, including a renewal of our systems (Keystone Connect) and investment in data collection and labour market modelling (SOFIA) - $135,000

Through this Training Plan, Keystone Tasmania seeks to create an environment where industry actively participates in and fully appreciates the benefits of training. We are committed to producing a more productive, safe, employable, adaptable and innovative workforce.

Keystone Tasmania will collaborate with other organisations to address the training priorities identified by industry practitioners.

The Training Plan is designed to ensure funding can be made available to meet emerging training requirements identified by employers during the year. We accept that it is not possible to always accurately predict these different needs more than twelve months in advance of the training.

In addition, the Plan will support the building and construction industry as it faces identified skill demands and retention challenges.

Apprenticeship training continues to be a priority for Keystone Tasmania.

We continue to support increasing and maintaining the number and range of courses as well as the level of industry participation in training.

Projected Funding allocations

2021 – 2022


2021-2022 industry campaign preview


ABN 96 626 370 475 | GPO Box 312, Hobart TAS 7001 | Level 5/85 Macquarie Street, Hobart TAS 7000 | P 6223 7804